Digital is the New Normal
Winning in the era of digital disruption requires a fundamentally different approach.
Rapidly adapt and improve
Experiences for all stakeholders (Customers, Employees, Partners, Accounts)
Innovate and re-invent
New business models like B2B, B2C, B2B2C
Operational processes for omnichannel digital customer experiences
Everything You Need for Commerce
React Starter Store
- Blazingly fast performance that your customers expect.
- Intuitive tools your merchandisers need to accelerate time to market for new products and stores.
Advanced Search Capabilities
- Eliminate search queries with no results to enhance the customer experience.
- Provide highly relevant search results your customers want - no rules, no training.
- The only commerce platform that allows you to deploy on any cloud or on-premise in minutes.
- Have the confidence that your commerce platform can scale to meet any demand.
Differentiate Your Brand
- Leverage the API-first platform to create experiences across any device exactly they way you want.
- Go headless and create a unique customer experience.
B2B, B2C, B2B2C all on one platform
- The flexibility to adopt new customer experiences and business models on a single unified platform.
- Reap the benefits of one catalog to manage all of your digital commerce.
Focus on the business, not the technology
- Business tools that enable you to build the experiences you want without IT.
- A comprehensive set of capabilities that includes marketing, promotions, personalization and customer service.
Delivered compound annual growth rate in 14 years (electric industry)
Increase in conversions with Commerce insights (retail industry)
Increase in revenue with cross-sell promotions (retail industry)
What Makes HCL Different
Flexible Catalog Management
Manage all aspects of product information and easily create personalized catalog(s).
HCL Commerce is designed to scale to exactly what you need, exactly when you need it.
Personalization / Precision Marketing
Ability to manage, via business rules, a unique experience based on customer browsing behavior.
Patented technology that uses a true inheritance model to quickly deploy multi/micro sites.
Exposing all commerce functions via REST APIs to build better customer experience across any channels.
Centralized Business User Tooling
Empowers business users to manage the elements of a storefront from a single and intuitive dashboard.
Hear from Pladur on their a digital transformation journey with HCL Commerce and Oriented that led to the creation of digital customer experience that is consistent across all channels, reduces the time and effort to make purchases and brings all distributors onto a single platform experience, all while creating a differentiated value proposition.
Schedule Commerce Demo
In this one-hour session, our product consultant will walk you through a workflow that will demonstrate how you can provide excellent customer service with Commerce.
You will learn how you can
- Create customer journeys, segmentation and targeting with the right offer.
- Deliver tailored, relevant and compelling offers on every channel—inspiring customers.
- Manage projects, creative assets, resources, teams, and approvals within a collaborative environment.