Deep Behavioral Insights

Unica Discover provides behavioral insight into the online user journey, allowing you to deliver the kind of optimized experience that improves conversion and makes users want to visit again.

•    Struggle Resolution – Identify pain points, leverage in-session messaging and activate marketing recovery campaigns in real-time. 
•    Rich Behavior Insights – Ability to capture and analyze behavioral data to improve user experience, deliver engagement analytics and reduce time to ROI. 
•    Business Impact Analytics – Leverage user shopping data and site analytics to detect customer behavior changes, reveal revenue enhancement opportunities and understand true business impact. 


Benefits of Discover

Features of Discover

Session Search & Replay

Struggle Detection and Resolution

Reporting and Analysis

Usability Insights & Optimization

Customer Behavior Analysis

Campaign Tracking & Revenue Attribution

Go beyond marketing with Unica. Create engaging experiences that convert!


Schedule Unica Demo

In this one-hour session, our product consultant will walk you through a workflow that will demonstrate how you can provide excellent customer service with Unica.

You will learn how you can

  • Create customer journeys, segmentation and targeting with the right offer.
  • Deliver tailored, relevant and compelling offers on every channel—inspiring customers.
  • Manage projects, creative assets, resources, teams, and approvals within a collaborative environment.

Demo Schedule Confirmed

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